At Places Direct, your trust—and your privacy—is our top priority. This Privacy Policy explains what data we collect, how we use it, and how we keep it safe when you interact with us or use our services.
1. What Information We Collect
● Basic contact info: name, email, phone, and any details you share when you reach outor fill in forms (like requesting a sample box or estimating your delivery).
● Operational details: order history, preferences, and communications to help us delivertop-notch produce and support.
● Website usage data: IP address, browser type, device info, and site navigationpatterns—so we can improve how our site works for you.
2. Why We Collect It
● To respond to your requests and coordinate orders quickly and accurately.
● To enhance our service—making ordering smoother, support faster, and supply more reliable.
● To understand how you use our site and make it even better for busy kitchens like yours.
3. How We Use Your Information
● We’ll never sell your data. We only share it:
- With trusted service providers (like delivery partners or logistics tools) who help us run Places Direct.
- If required by law—or to protect our legal rights.
- With your permission, like for sending newsletters or updates.
4. How We Protect Your Data
● We use up-to-date security measures—encryption and access controls—to keep your personal data secure.
● We retain your information only as long as necessary to provide service or meet legal requirements.
5. Your Rights
● Want to check, correct, or delete your personal data? Just ask.
● You can also opt-out of marketing communications at any time.
● We’ll comply with applicable data protection laws, including GDPR and UK privacy regulations.
6. Updates to This Policy
We may update this Privacy Policy occasionally so it stays up to date and clear. When we do,we'll post the updated version here—but you'll always know when it changed.
Need help or have questions?
Just contact our team via the website—We're happy to support you.